Reference

raja buaya Terms & Conditions

raja buaya Terms & Conditions explain how you open an account, verify your phone, use DANA, OVO, GoPay or QRIS, and request account support.

Clear account stepsWallet checksPolicy access
raja buaya raja buaya Terms & Conditions
HELP PATHS

Where Terms Questions Get Answered

A clear support route helps when a Terms & Conditions question affects your account or wallet status. Contact us through the account support path shown near the cashier area, include your registered phone number and the relevant receipt or message, and avoid sending a password. We use those details to locate the correct case without asking you to repeat the full account history.

Team online

Account access

If phone verification stops your account access, send the displayed message through account support. We can explain which Terms & Conditions step needs attention before you try another login.

Wallet evidence

For DANA, OVO, GoPay or QRIS questions, attach the payment reference and time shown on your receipt. We compare the record with the account details covered by these Terms & Conditions.

Policy changes

When you need a clause clarified or want to request a correction, quote the section heading and your registered phone number. Our support desk can route the request to the policy contact.

ACCOUNT SAFEGUARDS

How We Apply Account Rules

Our Terms & Conditions work alongside account checks rather than replacing them. We use the details needed to confirm access, match wallet records and investigate a support request, while the policy explains…

Data collected

We may handle your registered phone number, account identifiers, payment references and support messages when those details are needed to apply the Terms & Conditions or resolve an account case.

Cookie use

Cookies and similar session records help keep your account path connected while you move from login to the lobby. Your browser settings can affect how these records work.

Account security

Keep your phone and login details private. We may pause an access request when the verification details do not match, then ask you to follow the account support path.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference must correspond with the account details supplied during the relevant transaction check.

Record retention

We retain account, transaction and support records for as long as needed for the purposes described in these Terms & Conditions and for applicable legal or dispute handling.

Change requests

To request an account detail correction or ask how a policy applies, contact support with the registered phone number and the exact clause or record you want us to check.

Terms & Conditions Questions From Indonesia

The answers below address the policy searches we hear most often before an account is opened. If your situation is not listed, quote the relevant Terms & Conditions wording to support and include only the account details needed to identify your case.

You can read the current Terms & Conditions on this page before opening an account. The wording covers verification, payment records, account conduct, data handling, support requests and policy changes.

Yes. The Terms & Conditions cover payment references and account matching for DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. Keep the receipt available if support needs to check a status.

Phone verification helps connect the access request with the account details recorded under these Terms & Conditions. If the details do not match, access may pause until support explains the next account step.

You may access the account through a compatible mobile browser where local law permits. Browser cookies and session settings can affect the login path, so support may ask which device path you used.

We use account identifiers, phone details, payment references and support messages for access checks, transaction matching and case handling described in the Terms & Conditions. We retain records for stated operational or legal needs.

Send support the clause heading, your registered phone number and a short question through the account support path. Do not include your password. We will direct the request to the appropriate policy contact.

Yes. Ask support to check the specific record and explain the correction you need. We may request verification before changing account information, because the Terms & Conditions require accurate access details.